Association for Conflict Resolution Mediation - Houston Chapter
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Directory of Conflict Resolution Professionals
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1 Willie E Harris
 
Mediator/Arbitrator
Alternative Dispute Resolution MA
7322 Southwest Fwy Suite 630A
HOUSTON, Texas 77074
Phone: 832 232-3760
Mobile: 713 240-7000
Fax: 888 380-8449
wharris@adrma.com
Alternative Dispute Resolution, Arbitrator, Civil Mediation, Construction Mediation, Facilitator, Family/Divorce Mediation, Labor and Employment, Mediator, Oil and Gas Mediation, Ombudsman, Parent Coordination, Real Estate Mediation,
Website: www.adrma.com
Biography: Broker - Keyhole RealtyBroker - Sterling Group HoustonBroker - Around The State Insurance - TAR Professional Standards Committee Member Board Member ACR
Membership Level: Professional
2 Shenaz Khawja  
Member/Mediator
Aga Khan Conciliation and Arbitration Board
Phone: 832-875-7072
shenaz.khawja@gmail.com
Alternative Dispute Resolution, Ombudsman,
3 Dr. Barbara Sunderland Manousso
 
CEO
Manousso Mediation & Arbitration LLC
21 Briar Hollow Lane Suite 508
Houston, Texas 77027-2807
Phone: (713) 557-1010
Mobile: (713) 557-1010
Fax: (713) 850-1452
mediation@manousso.us
Alternative Dispute Resolution, Arbitrator, Child Protective Services (CPS) Mediation, Civil Mediation, Conflict Resolution Coach, Construction Mediation, Elder Mediation, Facilitator, Family/Divorce Mediation, Global Conflict Resolution, International Conflict Resolution, Labor and Employment, Mediator, Oil and Gas Mediation, Ombudsman, Parent Coordination, Parent Facilitator, Real Estate Mediation, Trainer,
Website: http://www.manousso.us
Biography: Dr. Barbara Sunderland Manousso, CEO of Manousso Mediation and Arbitration, LLC, since 1993, is an international ADR trainer, author, ombudsman, conflict coach, and leader in the international practice of mediation and arbitration. Dr. Manousso is also a professor at the University of St.Thomas in Global Conflict Management. In addition, she is the Chair of the Education Research Training Section of the Association of Conflict Resolution International, president of the Houston Gerontological Society, and member of the UT Consortium on Aging. She is the past-president of the Association of Conflict Resolution Houston chapter and current board member. She has also served as the Chair of the ACR International Healthcare Section and International Conference Committee and has served as co-chair of the ACR Workplace section and on the ACR Training Standards Committee for Elder Care Mediation. She is a certified conflict coach through the Certified Conflict Dynamic Profile. In 2010, she was recognized as one of Houston's 50 Most Influential Women by Houston Woman's Magazine. As a mediator, arbitrator, facilitator, mediator trainer, conflict resolution coach author, and lecturer with special focus on family mediation, including elder and adult mediation divorce and child custody. For more information on her mediation training programs, go to http://www.manousso.us.

Dr. Manousso is a Texas Credentialed Distinguished Mediator, member of the Texas Mediators Round Table State Bar of Texas ADR Section, American Bar Association, and other professional groups. Her training programs in basic advance elder mediation and arbitration, as well as Parenting Coordination and Facilitation training, drawing students from around the world. She holds a baccalaureate from Brown University, Master of Public Health from the University of Texas School of Public Health, and Ph.D. from Nova Southeastern University. She attended South Texas College of Law. In 2008 Dr. Manousso was appointed by Texas Governor Perry to serve as Commissioner on the Nursing Facility Administrators Advisory Committee with oversight of Texas's nursing home administrators. She is also a member of the State of Texas Ombudsman for LTC Facilities, World Symposium on Elder Mediation, Elder Care, and many health associations. She is Train the Trainer chair of the Texas Mediators Training Roundtable. To learn more about Dr. Manousso and training programs at Manousso Mediation and Arbitration, LLC and the International Mediation Resource Center, please go to http://www.manousso.us

Membership Level: Professional
4 Victoria E. McClain
 
Professional Mediator
The McClain Mediation Services ACRHouston Chapter
4135 Shady Springs
Seabrook, Texas 77586
Phone: 281-543-6776
Fax: Victoria McClain
vickiemcclain@comcast.net
Elder Mediation, Ombudsman,
Biography: Retired Public School Administrator/Counselor and School Teacher.A graduate of Prairie View A&M University and the University of Houston in Clear Lake City. She earned her Bachelor of Arts Degree and Master's of Education Degree with many certifications. Victoria is a member of Texas Association of Mediation and Association for Conflict Resolution National Chapter. She is also a member Houston Gerontology Society where she serves on the Board as a member at large. Other organization she is affiliated with includes Advisory Panel for the Aging Council in Harris County (APAC) and Marion's Bosom Buddies a breast cancer support group and Alpha Kappa Alpha Sorority Inc.
Membership Level: Professional
5 Diana Pino
 
President & CEO
Capstone HigherEd Services
Houston, Texas
Phone: 713-955-2122
Fax: Diana Pino
diana.pino@capstonehighered.com
Alternative Dispute Resolution, Civil Mediation, Conflict Resolution Coach, Debt Collection, Elder Mediation, Facilitator, Family/Divorce Mediation, Labor and Employment, Mediator, Ombudsman, Trainer,
Website: www.CapstoneHigherEd.com
Biography: Dr. Diana Pino provides professional mediation coaching and ombud services. She holds a Ph.D. in higher education administration and a B.A. in psychology from the University of Texas at Austin. She also earned an M.S. in counseling psychology from Our Lady of the Lake University and holds licensure as a professional counselor in the state of Texas. Dr. Pino's prior professional experience includes executive level positions in higher education to include the dean of student services at Lone Star College and vice chancellor of student services at Houston Community College. As dean she served as the college's civil rights administrator and was responsible for investigating student related cases. She was also an adjunct psychology professor at HCC.
Membership Level: Professional
6 Angela St. Julien
 
Mediator & Owner
Yes Mediate, LLC
Phone: 8324270100
angela@yesmediate.com
Alternative Dispute Resolution, Arbitrator, Child Protective Services (CPS) Mediation, Civil Mediation, Conflict Resolution Coach, Construction Mediation, Elder Mediation, Family/Divorce Mediation, Labor and Employment, Mediator, Ombudsman, Parent Coordination, Real Estate Mediation,
Website: www.yesmediate.com
Biography: Angela St. Julien is the owner and Principal Mediator/Arbitrator at Yes Mediate, LLC. She believes parties' agreements are successful and most likely followed when all parties are invested and happy with its design. She is currently completing a graduate program in Dispute Resolution at Touro University Worldwide. Angela has Bachelor of Science degrees in Political Science and History, and has Certifications in Ethical and Inclusive Leadership and Diversity, Equity, & Inclusion in the Workplace. Angela currently serves as an approved Arbitrator for both Virginia and Washington State's Surprise Billing programs. She is a FINRA Public Arbitrator, and volunteers as a Mediator for the Better Business Bureau of Houston and as a Long-term Care Ombudsmen. Her background and experience uniquely qualify her to serve as a neutral in varies industries.
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