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1 Willie E Harris
 
Mediator/Arbitrator
Alternative Dispute Resolution MA
7322 Southwest Fwy Suite 630A
HOUSTON, Texas 77074
Phone: 832 232-3760
Mobile: 713 240-7000
Fax: 888 380-8449
wharris@adrma.com
Alternative Dispute Resolution, Arbitrator, Civil Mediation, Construction Mediation, Facilitator, Family/Divorce Mediation, Labor and Employment, Mediator, Oil and Gas Mediation, Ombudsman, Parent Coordination, Real Estate Mediation,
Website: www.adrma.com
Biography: Broker - Keyhole RealtyBroker - Sterling Group HoustonBroker - Around The State Insurance - TAR Professional Standards Committee Member Board Member ACR
2 Brenda Henning
 
13615 St. Mary's Lane
Houston, TX 77079
Phone: 832-212-0358
brenda@thebeingplace.net
Conflict Resolution Coach, Debt Collection, Facilitator, Family/Divorce Mediation, Labor and Employment, Mediator, Trainer,
Website: www.newthoughtrightaction.com
Biography: Our mission at New Thought, Right Acton Consulting Services is to facilitate a transformation in how you resolve conflict so it is conducted through a healthy, non-toxic process. You will come out of a mediation with clearer understanding, agreements, and goals for how you choose to proceed with your relationships in your organization or in your personal life. My style is collaborative with gentle firmness. I have extensive experience resolving conflict in a variety of settings, with special interest in working with couples and non-profit and church setting. My professional background includes working as an integrative psychotherapist and formerly serving as manager/director for community advocacy agencies and in public relations/marketing in higher education and church-based settings.
3 Heather Holland
 
Founder & Managing Principal
HOLLAND ENERGY CONSULTING LLC
Phone: 713-265-7762
Mobile: 713-265-7762
heather@hollandenergyconsulting.com
Alternative Dispute Resolution, Arbitrator, Civil Mediation, Conflict Resolution Coach, Construction Mediation, Facilitator, Global Conflict Resolution, International Conflict Resolution, Labor and Employment, Mediator, Oil and Gas Mediation, Ombudsman, Trainer,
Website: www.hollandenergyconsulting.com
Biography: Heather is adept at managing and resolving conflict especially complex conflict. Heather has a unique ability to facilitate complex, multi-layered matters while balancing policy, procedures and practical application. Heather’s experience spans North America and industries including energy (oil, gas, electrical power, storage, onshore, offshore, renewables), manufacturing (steel), education and rail. She has negotiated with both individual parties as well as groups, tackled resolution of workplace disputes in the areas of safety processes, organizational restructuring, mergers and acquisitions, labor, pipeline construction and EEO matters such as civil rights (harassment). Clients appreciate Heather’s ability to settle disputes, business and industry experience along with her practical, yet balanced approach.
4 Jim Kuykendall
 
J. Kuykendall & Associates LLC
26009 Budde Rd #400
The Woodlands, TX 77380
Phone: 281-419-5052
Mobile: 713-408-3880
Jim@JKMediation.com
Alternative Dispute Resolution, Arbitrator, Civil Mediation, Conflict Resolution Coach, Elder Mediation, Facilitator, Family/Divorce Mediation, Labor and Employment, Mediator, Parent Coordination,
Website: JKMediation.com
Biography: Jim is an Advanced Credentialed Mediator, Arbitrator, and Parenting Coordinator, dealing in Conflict Resolution and Reconciliation. Jim has a MS Degree in Conflict Resolution, and a MA Degree in Management. He has over 300 hours additional training in the field of Mediation along with years of experience in mediating cases for civil, family, adult, and labor/management issues. Jim has written conflict resolution training materials that will help people resolve conflicts in the workplace before they escalate.
5 Jessica Lincoln
 
Human Resources Manager
Verizon Wireless
Houston, Texas
Phone: 7133201558
jessica.lincoln@ymail.com
Civil Mediation, Labor and Employment, Mediator,
6 David T Lopez
 
Attorney-Mediator-Arbitrator
David T. Lopez & Assoc.
3900 Montrose Blvd.
Houston, TX 77006-4959
Phone: 713-523-3900
Fax: 713-523-3908
dtlopez@lopezlawfirm.com
Alternative Dispute Resolution, Arbitrator, Civil Mediation, Facilitator, Global Conflict Resolution, International Conflict Resolution, Labor and Employment, Mediator, Spanish Mediator,
Website: www.lopezlawfirm.com
Biography: Lopez uses his experience of more than 40 years in active litigation to assist parties in understanding underlying causes of conflict and resolving them through mediation. He is on national and international arbitration panels and is fully conversant in Spanish.
7 Dr. Barbara Sunderland Manousso
 
CEO
Manousso Mediation & Arbitration LLC
21 Briar Hollow Lane Suite 508
Houston, Texas 77027-2807
Phone: 713-840-0828
Fax: (713) 850-1452
mediation@manousso.us
Alternative Dispute Resolution, Arbitrator, Child Protective Services (CPS) Mediation, Civil Mediation, Conflict Resolution Coach, Construction Mediation, Elder Mediation, Facilitator, Family/Divorce Mediation, Global Conflict Resolution, International Conflict Resolution, Labor and Employment, Mediator, Oil and Gas Mediation, Ombudsman, Parent Coordination, Parent Facilitator, Real Estate Mediation, Trainer,
Website: http://www.manousso.us
Biography: Dr. Barbara Sunderland Manousso, CEO of Manousso Mediation and Arbitration, LLC, since 1993, is an international ADR trainer, author, ombudsman, conflict coach, and leader in the international practice of mediation and arbitration. Dr. Manousso is also a professor at the University of St.Thomas in Global Conflict Management. In addition, she is the Chair of the Education Research Training Section of the Association of Conflict Resolution International, president of the Houston Gerontological Society, and member of the UT Consortium on Aging. She is the past-president of the Association of Conflict Resolution Houston chapter and current board member. She has also served as the Chair of the ACR International Healthcare Section and International Conference Committee and has served as co-chair of the ACR Workplace section and on the ACR Training Standards Committee for Elder Care Mediation. She is a certified conflict coach through the Certified Conflict Dynamic Profile. In 2010, she was recognized as one of Houston's 50 Most Influential Women by Houston Woman's Magazine. As a mediator, arbitrator, facilitator, mediator trainer, conflict resolution coach author, and lecturer with special focus on family mediation, including elder and adult mediation divorce and child custody. For more information on her mediation training programs, go to http://www.manousso.us.

Dr. Manousso is a Texas Credentialed Distinguished Mediator, member of the Texas Mediators Round Table State Bar of Texas ADR Section, American Bar Association, and other professional groups. Her training programs in basic advance elder mediation and arbitration, as well as Parenting Coordination and Facilitation training, drawing students from around the world. She holds a baccalaureate from Brown University, Master of Public Health from the University of Texas School of Public Health, and Ph.D. from Nova Southeastern University. She attended South Texas College of Law. In 2008 Dr. Manousso was appointed by Texas Governor Perry to serve as Commissioner on the Nursing Facility Administrators Advisory Committee with oversight of Texas's nursing home administrators. She is also a member of the State of Texas Ombudsman for LTC Facilities, World Symposium on Elder Mediation, Elder Care, and many health associations. She is Train the Trainer chair of the Texas Mediators Training Roundtable. To learn more about Dr. Manousso and training programs at Manousso Mediation and Arbitration, LLC and the International Mediation Resource Center, please go to http://www.manousso.us

8 Eric H. Nelson  
Attorney & Counselor
3303 Main Street Suite 303
Houston, 77002-9392
Phone: 713-526-1998
Fax: (713) 524-4421
ehnelson@swbell.net
Arbitrator, Labor and Employment, Mediator,
9 Marsha D Pratt-Phillips
 
President
Consulting & Mediation Services of Texas
P.O. Box 680684
Houston, Texas 77268
Phone: 832-786-0521
consult_mediate@att.net
Alternative Dispute Resolution, Child Protective Services (CPS) Mediation, Conflict Resolution Coach, Elder Mediation, Facilitator, Family/Divorce Mediation, Labor and Employment, Mediator, Parent Coordination, Parent Facilitator, Trainer,
Website: www.mpresolutionpro.com
Biography: Ms. Phillips is solutions-focused with a calm demeanor in the face of difficulties possessing insight and skills needed to assist others identify real interest roles and responsibilities that are required to reach productive outcomes in the midst of adversity. Ms. Phillips is a professional Mediator with a Masters in Conflict Resolution from Abilene Christian University. She is an effective communicator and liaison known for building relationships that foster alliances between parents wanting to stay engaged with their children while going their separate ways.Ms. Phillips helps others discover their possibilities.
10 Josefina M Rendon
 
Attorney and Mediator
www.rendonmediation.com
8866 Gulf Frwy Suite 140
Houston, TX 77017
Phone: 713-645-0170
Fax: 713-643-2475
rendonmediation@aol.com
Alternative Dispute Resolution, Civil Mediation, Construction Mediation, Family/Divorce Mediation, Labor and Employment, Mediator, Real Estate Mediation, Spanish Mediator, Trainer,
Website: www.rendonmediation.com/
Biography: Former District Judge Assoc. Municipal Judge Visiting Justice of the Peace website: www.rendonmediation.com Mediator Arbitrator. Has mediated over 1,400 disputes predominantly in employment personal injury and family law areas as well as in the areas of American with Disabilities Act,IDEA/special education,consumer law, real estate appraisal and others. Arbitrated in the consumer/commercial law area. Was in the mediator/arbitrator roster for numerous local & national agencies or organizations including: Equal Employment Opportunity Commission U.S. Postal Services U.S. Army Air Force & Navy U.S. Dept. of Transportation U.S. Defense Logistics Agency Better Business Bureau Texas Education Agency Key Bridge Foundation U.S. Dept. of Justice- Civil Rights Div. Texas Rural Mediation Services U.S. Dept. of Agriculture Federal Shared Neutrals Programs (Houston & San Antonio) World Bank & several civil & family courts in Harris & Galveston County.
11 Gene Roberts
 
Director Student Legal & Mediation Services
Sam Houston State University
Box 2191
Huntsville, Texas 77340
Phone: 936-294-1717
gene.roberts@shsu.edu
Alternative Dispute Resolution, Civil Mediation, Conflict Resolution Coach, Construction Mediation, Debt Collection, Family/Divorce Mediation, Labor and Employment, Mediator, Real Estate Mediation, Trainer,
Biography: Gene Roberts is the Director of Student Legal & Mediation Services at Sam Houston State. After receiving his Juris Doctorate from Southern Methodist University he represented clients in litigated cases at a boutique litigation firm and then with an international law firm. Gene's philosophy as a private attorney and now as the full-time Director of SLMS is to help individuals understand their rights and responsibilities comprehend the complexities of the legal system and develop a proactive and productive strategy for the situations they face.
12 Elaine Roberts  
Executive Director
Dispute Resolution Center of Montgomery County
301 N. Thompson Street, Suite 106
Conroe, TX 77301
Phone: (936) 760-6914, Ext. 1
Mobile: (936) 760-6914
Fax: (936) 538-8050
mediate@resolution-center.org
Alternative Dispute Resolution, Child Protective Services (CPS) Mediation, Civil Mediation, Facilitator, Labor and Employment, Mediator, Trainer,
Website: www.resolution-center.org
Biography: Director of non-profit organization. Mission - to provide and promote affordable high-quality dispute resolution services and training to the Montgomery County area.
13 Stanley Santire
 
Attorney - Mediator
Santire Law Firm, PLLC
7500 San Felipe St. Ste 900
Houston, TX 77063
Phone: 713-787-0405
stanley@santire.com
Alternative Dispute Resolution, Arbitrator, Civil Mediation, Construction Mediation, International Conflict Resolution, Labor and Employment, Mediator,
Website: santirelaw.com
Biography: Following service as a Naval Officer, graduated from the University of Texas School of law. First certified as a mediator in 1992, has mediated hundred of cases including disputes ranging from employment to construction in venues as diverse as Houston, Texas and Geneva, Switzerland.
14 MARETTA Comfort TOEDT  
Arbitrator & Mediator
Self-employed
3107 Georgetown Street
HOUSTON, TX 77005-3031
Phone: 713-667-8988
Mobile: 713-516-8969
Fax: 713-665-2978
maretta@toedt.com
Labor and Employment,
Biography: I am a labor and employment arbitrator and am listed on the AAA and FMCS panels as well as other panels. I am a member of the National Academy of Arbitrators (NAA) and am Secretary/Treasurer of the Greater Houston Chapter of the Labor and Employment Relations Association (LERA).
15 Carla Trice
 
Mediator
Houston, Texas 77007
Phone: 281-389-2051
Mobile: 281-389-2051
Fax: 713-341-9089
carlatricemediation@gmail.com
Alternative Dispute Resolution, Civil Mediation, Conflict Resolution Coach, Labor and Employment, Mediator,
Biography: 25+ years experience in Business Management, Human Resources Administration, and Accounting. Staff Recruitment, Development & Retention; Employee Benefits; Risk Management; Property/Casualty Insurance; Workers' Compensation; Medical Case Management; Long Term Disability Case Management; Non Profit Boards; Homeowners Association Boards; Property Management.
16 Jody Urquhart
 
1302 Waugh Drive, No. 880
Houston, TEXAS 77019
Phone: 832-723-2351
jody.urquhart@gmail.com
Alternative Dispute Resolution, Civil Mediation, Elder Mediation, Facilitator, Family/Divorce Mediation, Labor and Employment, Mediator, Parent Coordination, Parent Facilitator,
Website: urquhartmediation.com
Biography: Jody is a mediation and conflict resolution professional. She mediates in the Greater Houston area. She holds a Certificate in Mediation through Manousso Mediation & Arbitration, LLC. Her affiliations include the Association For Conflict Resolution - Houston, and the Texas Association of Mediators. Jody has decades of experience in conflict management and resolution as a Certified Legal Assistant in Family Law and Civil Litigation. She is also in her tenth year as a trained and Commissioned member of the Catholic Chaplain Corps guiding and advocating for hospitalized patients and family members in acute distress and conflict. Jody has also negotiated healthcare issues, particularly with the homeless through St. Vincent's House in Galveston. She has years of practical experience in managing and resolving relationship conflicts. She is available for mediation during weekdays and on weekends. Jody will co-mediate when appropriate.
17 Jack Urquhart
 
1302 Waugh Drive, No. 880
Houston, Texas 77019
Phone: 832-723-2201
jack.urquhart47@gmail.com
Alternative Dispute Resolution, Civil Mediation, Construction Mediation, Debt Collection, Elder Mediation, Facilitator, Family/Divorce Mediation, Labor and Employment, Mediator, Real Estate Mediation,
Biography: Jack is an attorney mediator. He accepts mediation in the areas of business, personal injury, commercial, family law, divorce, child custody, elder care, and professional malpractice conflicts. Jack is an experienced trial and appeals lawyer. He has been lead counsel in thousands of complex civil litigation matters. He is a member of the American Board of Trial Advocates (ABOTA), and has a distinction of the rank of Advocate for both Plaintiff and Defendant litigation. Jack has increasingly focused on negotiation as an integral and essential component of dispute resolution, including cases before the court. Jack is a Sustaining Life Fellow of the Texas Bar Foundation. He has served on the Houston Bar Association's Professionalism Committee and has served as Chairman of that committee. Jack has been honored as a member of the Pro Bono College of the State Bar of Texas. Jack is also a member of the ADR Section of the State Bar of Texas. He holds certificates in Basic Mediation and Advanced Family, Divorce and Child Custody Mediation earned through Manousso Mediation and Arbitration, LLC. Jack's affiliations include the Association For Conflict Resolution - Houston, and the Texas Mediation Association. Jack is available for mediation by appointment, including weekends. Jack will co-mediate when appropriate.
18 Sherry R. Wetsch
 
Attorney Arbitrator Fact Finder Hearing Officer Mediator Referee
Sherry R. Wetsch wetschlaw.com
14103 Manderly Drive
Houston, Texas 77077
Phone: 281-558-3503
Fax: 281-558-3489
swetsch@flash.net
Alternative Dispute Resolution, Arbitrator, Civil Mediation, Facilitator, Labor and Employment, Mediator, Real Estate Mediation,
Website: wetschlaw.com
Biography: Sherry Wetsch received her Juris Doctorate in 1984 from the University of North Dakota School of Law. She is licensed to practice law in Texas North Dakota and Missouri. She has served as a neutral on thousands of cases. Her experience is in both the public and private sectors. Ms. Wetsch started her legal career as an attorney for the U.S. Department of the Army and also served as an Assistant Prosecuting Attorney. Since 1996 her practice has centered on Alternative Dispute Resolution. Ms. Wetsch has served as an arbitrator through AAA FINRA and FMCS. She has sat as a hearing examiner and mediator through TEA and as an ALJ through SOAH. She has also served as a mediator through FINRA and the U.S. Postal Service. She has experience as an independent fact finder. Areas of experience include labor, employment, securities, commercial and contracts.
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